Cookies Policy

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies allow a website to recognise your device and remember certain information about your visit, such as your preferences, login status, and browsing activity.

In addition to cookies, we may also use web beacons (also known as pixel tags or clear GIFs). Web beacons are tiny, transparent graphic images that are placed on web pages or in emails and are used to monitor user behaviour and collect data about how pages are viewed. Together, cookies and web beacons help us understand how you use our platform and enable us to deliver a better, more personalised experience.

We use the following categories of cookies on our platform:

a) Essential / Necessary Cookies (Session)

These cookies are strictly necessary for the operation of our platform. They enable core functionality such as user authentication, session management, and security features. Without these cookies, the services you have requested cannot be provided. Essential cookies are session-based, meaning they are automatically deleted when you close your browser. They do not collect any personally identifiable information for marketing purposes. Examples include cookies that keep you logged in during your session, protect against cross-site request forgery, and ensure that secure areas of the platform remain accessible only to authenticated users.

b) Functionality Cookies (Persistent)

Functionality cookies allow our platform to remember choices you have made in the past, such as your preferred language, display name, region, and other customisable elements of the user interface. These are persistent cookies, meaning they remain on your device for a defined period or until you manually delete them. They may also remember your login details so that you do not need to re-enter your credentials each time you visit. By storing these preferences, functionality cookies help us provide you with a more personalised and convenient experience across sessions.

c) Analytics Cookies (Persistent)

Analytics cookies help us understand how visitors interact with our platform by collecting and reporting information about usage patterns. The data gathered includes metrics such as page views, time spent on specific pages, features used, navigation paths, and general engagement trends. This information is aggregated and anonymised wherever possible, and is used solely to improve the performance, content, and overall user experience of our platform. Analytics cookies are persistent and may remain on your device for varying durations depending on their purpose and the specific provider.

d) Performance Cookies

Performance cookies collect information about how our platform performs, including page loading times, server response times, and any error messages encountered. These cookies help us identify and resolve technical issues, monitor the health of our infrastructure, and ensure the platform runs smoothly for all users. The data collected by performance cookies is used exclusively for internal purposes and does not identify you personally. They enable us to continuously optimise loading speeds, reduce downtime, and deliver a reliable experience across all devices and browsers.

In addition to our own cookies, we may allow certain trusted third-party services to place cookies on your device when you use our platform. These third-party cookies are set by external providers who deliver services on our behalf.

Analytics providers: We may use third-party analytics tools, which may include Google Analytics, to collect and analyse aggregate data about platform usage. These providers use their own cookies to track interactions and compile statistical reports that help us understand user behaviour and improve our services. The data collected is typically processed in an aggregated and anonymised form.

Payment processors: When you make a payment or manage your subscription through our platform, our payment processing partners may set cookies to facilitate secure transactions, prevent fraud, and remember your payment preferences. These cookies are governed by the respective third party's own privacy and cookie policies, and we encourage you to review those policies for further details.

You have the right to decide whether to accept or decline cookies. Most web browsers allow you to manage your cookie preferences through their settings. Below are general instructions for the most commonly used browsers:

• Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. From here, you can block third-party cookies, clear cookies on exit, or block all cookies entirely.
• Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data. You can choose your preferred level of cookie blocking, including standard, strict, or custom protection.
• Safari: Go to Preferences > Privacy. You can manage cookies by choosing to block all cookies or to prevent cross-site tracking.
• Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data. You can choose to block third-party cookies or all cookies.

Please note that if you choose to disable or delete cookies, some features of our platform may not function as intended. Essential cookies, in particular, are required for core functionality such as authentication and session management. Disabling these may prevent you from logging in or using certain parts of the service.

In addition to adjusting your browser settings as described above, you can opt out of certain third-party analytics and tracking cookies through the following methods:

• Adjust your cookie preferences directly within your browser settings at any time.
• For Google Analytics specifically, you may install the Google Analytics Opt-out Browser Add-on.

For a comprehensive guide on managing cookies across different browsers and devices, we recommend visiting aboutcookies.org, which provides detailed instructions for a wide range of browsers.

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Any changes will be posted on this page with a revised “Last updated” date at the top. Changes become effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our platform after any changes to this policy constitutes your acceptance of those changes.

If you have any questions, concerns, or requests regarding this Cookies Policy or our use of cookies and similar technologies, please do not hesitate to get in touch with us:

• Email: hello@askria.ai
• Address: 9b The Broadway, Woodford Green, England, IG8 0HL